Refund policy

We don't accept returns, exchanges, or cancellations

But please contact us if you have any problems with your order.


You can contact us at sophisticatedthelly@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Refunds (If Applicable)
We will only issue refunds if the items have not yet left our warehouse, if we are out of stock of what was ordered, or if the customer receives a defective item and opts for a refund instead of an exchange within 3 days.

 

Digital Products

Due to the digital nature of this product, all sales are final.